Our
Story
Bartons is recognised as providing the best luxury coach travel in Ireland. Our transport is safe quality buses at competitive rates. We are over 60 years in the business. Our company is synonymous with quality bus transport. We maintain this quality by investing in people and vehicle stock.
We are continually investing in new vehicles. We work in partnership with our suppliers. This ensures our fleet meet the highest safety standard. Additionally, our fleet evolves with the latest technological advancements in the industry
We pride ourselves with our dedicated loyal staff. All staff engage in regular training including CPC and health and Safety courses.
Bartons Transport garage is strategically located of the M4 motorway. We employ a preventative maintenance programme on our fleet. We have a team of mechanics onsite to ensure all our coaches are routinely inspected. We have a 24hr maintenance backup service in place.
Our office staff are experienced and customer focused. They ensure all clients requests are met no matter how large, small or complex. In short we are a quality provider of luxury transport in Ireland at competitive rates.
Customer Care Charter &
Conditions of Hire Guarantee
Customer Care Charter & Conditions of Hire Guarantee
Bartons Transport Charter for customer care and conditions of hire guarantee has been created and endorsed to provide aspirations to its workforce and a pledge to its customers that the highest of standards and levels of commitment will be given by Bartons Transport.
Contact With Our Customers
Our Charter guarantee outlines our aims for:
- What you can expect when contacting Bartons
- The standard of service you can expect
- Providing guidance for our workforce on how to offer good standards of service to our customers
- Providing a good communication channel for discussion on projects and complaints
The Bartons Transport standards we aspire to meet for our customers are:
At Our Offices
Polite telephone manner, offering helpful service and advice and dealing with any concerns or complaints in a timely matter.
- Answer all telephone calls in a timely manner.
- Good & clear communication with the appropriate persons when making enquiries
- Clear explanations of Bartons procedures for offering quotations
- Dealing with all enquiries or complaints immediately, or if this is not possible explain why, and a time period when we can get back to you
- Give a deadline for returning all telephone & correspondence’s
- Easy contact via the telephone, fax, email or post. Details below
- Contact info to be given a day prior to service of your allocated driver
Coach & Driver
- Polite and courteous workforce
- All vehicles to be supplied in good / clean working order when dispatched from our depot.
- Conscious of our customers lifestyle and respectful to their personal needs/requests and flexibility for customer requests on the day
- Due diligence to arriving to collection point in good time
- Punctual pick up clients
- A fully functional coach
- 24hr emergency back up
- Once accepted bookings will not be cancelled (except in the case of non-payment or other breach)
Over 60 Years of History
What our
clients have to say
Sue Uda
Managing Director
"We have worked with Bartons Transport for over 25 years now. We depend upon them to provide luxury expert transport with charming drivers for all of our needs from small tours to large conferences and they never fail us.
Over the years Bartons have provided transport for large events – The UEFA Cup final at Aviva during the Queens visit, many large conferences up to 2500 delegates with complicated shuttle services.
They have never let us down in any way, we regard them as part of our team and very much depend upon them.
I have absolutely no hesitation in recommending their services for any event, large or small – the coaches are of excellent standard and the drivers are wonderful, always prepared to go the extra mile.
Please do not hesitate to call me if you need further information"
Yvonne Colucci
Director at Odyssey International
"We are working with Bartons Transport for over fifteen years and they are the one and only supplier who have repeatedly proven they can deliver excellent service, without ever letting us down.
As a destination management company, we specialise in organising Incentives and conferences, varying in sizes from 15 to over a thousand people.
Our most recent event was a conference for 700 people, based in City West Hotel. We had shuttle services from the airport to the hotel as well as daily tours and evening transfers to various venues around the city. As always, all transfers went very smoothly.
Over the years, we have worked with different coach companies but we have come to trust only Bartons Transport, especially when we are dealing with large movement of people. Our business requires attention to details and military precision, no compromises can be made when it comes to transport. We demand clean and well maintained vehicles, friendly, professional and flexible drivers and most important, someone we can speak to 24hrs in case of emergency; I can confirm that Feargal Barton and his team understand these requirements and deliver on all these criteria.
Feargal Barton’s professional advice on logistics that need to be considered, when we are handling an important number of coaches, is always greatly appreciated.
We consider them to be a reliable partner. I highly recommend Bartons Transport."
Mrs. Niamh McCarthy
Director Excursions Ireland
"This is to confirm that we have worked with Bartons Transport for all our Cruise Liner calls in Dublin over the last 20 years. We have always found them an excellent company to deal with. On large movements such as Cruise Ships it is important the quality of the coaches and drivers are of a very high standard and Barton’s tick all the boxes on this for us. We have numbers from 400 – 2500 passengers in any one day and Barton’s supply all the coaches and co-ordinate the shuttle services for us between Dublin Port and the city centre.
They provide a seamless operation with every attention given to detail and work tirelessly to ensure that, as a team, we hold on to our current business and continue to grow each year. Over the last number of years we have used their wheelchair accessible fleet and their double decker vehicles more and more as our clients have seen the huge benefits they can add to their service. We would have no hesitation in recommending Barton’s for large transport requirements you may have."
